How can we help?

About Crystal Wellness Club

• How does Crystal Wellness Club work?
• What kind of crystals do you send?
• What’s a Wellness Candle?
• Are the crystals ethically sourced?
• How much does Crystal Wellness Club cost?
• How do I sign up for Crystal Wellness Club?

Gift Memberships

• Do you offer gift memberships?
• How do I change the gift membership shipping address?

Private Collection

• What is the Private Collection?
• When do Private Collection orders ship?

Membership & Account

• How do I cancel my membership? (Cancellation Policy)
• When do you renew my membership?
• When will I receive my first box?
• How do I change my billing information?
• How do I change my shipping address?
• How do I remove the travel tin upgrade?
• How do I reset my password?
• Do gift memberships renew?

Shipping & Returns

• Do you ship outside the United States?
• How much is shipping?
• How do you ship your boxes?
• Does Crystal Wellness Club ship internationally?
• What shipping method do you use?
• Do you accept returns?